The promise of the electronic health records (EHR) has always been that it will make the health care system work better for patient care (Ross, 2016). However, in this case study, there was a breakdown in communication and there could have been a negative account if the patient did not have a nursing background. Without a nursing background, Annie would have not known what the diagnosis of dysuria meant, why her urine was sent for a culture, and what the antibiotic sent in was for. Since, she did know all these things, she knew she had a urinary tract infection and needed to take the antibiotic to rid of it.
Breakdowns in Communication
The fast-paced environment of health care contributes to communication failures between health care providers while impacting patient care and patient flow (Driscoll