Background and evidence

Literature Review:  Include at least two sources of literature to describe the change theory/theories utilized in this change project.
ASSESSMENT (approximately 1 page)

Recognition of the need for change in the status quo.
How did you determine that there was a need for change (survey, interview, …?)
Interest:  Desire for a change in the system.
Motivation:  Forces motivating change; were there any incentives to increase motivation.
Environment:  Characteristics that indicate openness to change in a system (if not, why not)

PLANNING (2 pages)

What was each step of the planning process
Unfreezing: Include driving and restraining forces
Goals:  short