HIM 445 Milestone Two Template: Process Improvement
November 2, 2022
For Milestone Two, consider areas related to the EHR system at your internship site that could be improved.
Remember: Your work in both Milestone One and Milestone Two supports the questions you will address in
Final Project I. Respond to each of the questions below. Unless otherwise noted, each response should be at least one paragraph in length.
Note: Your responses must be typed. If you choose to print this document and write out your answers, you must then type them up before submitting this document.
As a brainstorming exercise, list four to six areas you have observed at your internship site (related to the EHR system and its supporting processes) that you might consider as subjects for an improvement proposal. Present each area in a separate paragraph, explaining what you think the problem is (or problems are) and your initial thoughts about how you might propose improvements.
Now that you have identified a number of options, select the best option for your proposal. Explain what drew you to this particular area, why it is significant, what might be needed to implement your proposal, and what the costs will likely be in terms of both financial and personnel investments.
Explain how you believe your proposed changes would be received by the stakeholders at your internship site. That is, do you believe your idea would be enthusiastically accepted or initially rejected? If different stakeholders would have different reactions, explain what their reactions would likely be and why.
What do you think the results of your proposed changes would be in the short term—say, three or four months? What about in the long term—say, 12–18 months? Explain the reasoning for your belief that the changes would enhance efficiency/effectiveness. (If you discover that you cannot make a strong case for making the EHHR system more efficient/effective, you should probably go back and select a different area for your proposal.)
Finally, explain how your ideas for this proposal were inspired by the work on the Neehr Perfect assignments you completed in this course. How did comparing/contrasting the “nearly perfect” system from Neehr Perfect help you identify opportunities for improvement at your internship site?