There are many different types of communication used in any organization. Additionally, barriers to communication can contribute to stress on the job. Being able to understand these types of communication and the potential barriers to understanding each other can help you to better handle these issues in any organization.

Topic 1: Communication in the Workplace

• Using the communication process from your reading and learning activity, explain the communication process steps you would use to find out about a product and purchase it in person from a brick-and-mortar store.