Stress and Anger Wk 3 Dis 2

Explain how stress and anger affect the communication in conflict resolution situations? Are stress and anger necessary in conflict resolution, or are they solely impediments to solving problems? What affect have stress and anger played in your professional conflict resolutions experiences?

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The communication process in conflict resolution can be affected greatly which is why some situations have to be handled very delicately. Anger and stress can and will only enhance the said conflict already going on because of the emotions that can follow. In our text we learn that, “anger is a secondary emotion, meaning that its origin is in other emotions such as fear” (Cahnand Abigail, 2014, p. 190). Along with fear comes frustration, possible disappointment, regret and being hurt. Stress can distract people from being able to resolve a conflict effectively and we have to remember that not everyone thrives in a stressful situation as everyone deals with stress

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